BlueAccess for Employers

Welcome to BlueCross BlueShield of Tennessee BlueAccess. BlueAccess allows you to view benefits information in a secure environment, just as it appears right now in our computer system.

With BlueAccess for Employers, you can

  • verify benefits, including eligibility and coverage details
  • check medical, behavioral health and dental claim status (excludes prescription drug claims)
  • look up prior authorization status
  • order replacement ID cards
  • enroll new Employees and their Dependents
  • terminate coverage for an Employee and/or Dependents
  • make changes to employee subgroup and or Department ID
  • change employee and dependent personal information such as birthdate or sex
  • make eligibility changes such as changing employee benefits/coverage or adding dependents

Additional services:

  • e-Billing—Review past history of billing or premium invoices and create a real time member roster. Currently only available to some groups.
  • View/Print Bill—View and/or print your monthly statement of account.
  • Pay Your Bill Online—Pay your monthly statement of account using an electronic check.
  • Interactive reporting —Run reports and analyze your data.
  • HIPAA Tool Kit—HIPAA Privacy Compliance Tool

Some options in BlueAccess are not available to all groups due to HIPAA restrictions.


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